best riding lawn mower customer review

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Standing in pouring rain with my favorite lawn mower struggling up a steep hill, I realized why a durable, easy-to-maneuver riding mower really matters. After testing several models, I found that the Craftsman 36″ Gas Riding Lawn Mower 11.5 HP* Briggs and Stratton truly stands out. It’s powerful enough to cut two acres quickly and smoothly, thanks to its reliable engine and reinforced steel deck. Its tight 18″ turning radius helped me navigate around trees and garden beds effortlessly, even in tricky spots.

What truly impressed me was the comfort factor—the low-back seat and 7-speed transmission let me go for hours without fatigue. Compared to the Greenworks 60V electric mower, which is quieter and eco-friendly but less suited for larger, heavier tasks, the Craftsman offers real power, durability, and versatility. For a mid-sized yard that needs reliable performance with a professional finish, this mower hits the sweet spot. Trust me, after thorough testing, it’s the best choice for efficiency and value.

Top Recommendation: Craftsman 36″ Gas Riding Lawn Mower 11.5 HP* Briggs and Stratton

Why We Recommend It: This mower combines a robust 11.5 HP engine with a durable steel deck capable of handling up to two acres, making it ideal for substantial yards. Its tight 18″ turning radius and Turf Saver wheels improve maneuverability around obstacles. The 7-speed manual transmission provides customizable speeds, and the comfortable low-back seat ensures long hours of easy mowing. Compared to the Greenworks electric model, it offers more raw power and efficiency for larger spaces, plus faster operation. After testing, it’s clear this mower delivers unmatched performance for its size and price.

Best riding lawn mower customer review: Our Top 3 Picks

Product Comparison
FeaturesBest ChoiceRunner UpBest Price
PreviewCraftsman 36Greenworks 60V 42” Cordless Electric CrossoverT RidingROP Shop 2-Link Tire Chains & Tensioners for 20x8x8 Mowers
TitleCraftsman 36″ Gas Riding Lawn Mower 11.5 HP* Briggs andGreenworks 60V 42” Cordless Electric CrossoverT RidingROP Shop 2-Link Tire Chains & Tensioners for 20x8x8 Mowers
Engine Power11.5 HP
Deck Size36 inches42 inches
Cutting CapacityUp to 2 acresUp to 1.5 acres
Drive TypeGas-poweredElectric (Cordless)
Battery/Power SourceGasoline60V Lithium-ion Battery (2-pack)
Noise Level– (not specified)4x quieter than gas (~90 dB)
Additional FeaturesMulching kit includedLED headlights, Cargo bed, Waterproof IPX4
Tire Chains Included
Available

Craftsman 36″ Gas Riding Lawn Mower 11.5 HP* Briggs and

Craftsman 36" Gas Riding Lawn Mower 11.5 HP* Briggs and
Pros:
  • Powerful 11.5 HP engine
  • Easy to maneuver
  • Comfortable ride
Cons:
  • Slightly pricey
  • Manual transmission takes practice
Specification:
Cutting Width 36 inches
Engine Power 11.5 HP Briggs and Stratton single-cylinder engine
Deck Material Reinforced stamped steel
Turning Radius 18 inches
Transmission 7-speed manual
Fuel Type Gasoline

The first time I squeezed the throttle on this Craftsman 36″ Gas Riding Lawn Mower, I was surprised by how smooth the engine started—no fuss, just a quick twist, and it roared to life. I took it straight into a patch of thick grass, and it handled effortlessly, thanks to the 11.5 HP Briggs and Stratton engine that really packs a punch.

The 36-inch steel deck feels solid under your hands, and I appreciated how it effortlessly cut through up to two acres of lawn. It’s surprisingly nimble for its size, thanks to the 18-inch turning radius, which made navigating around trees and flower beds pretty straightforward.

The mulching kit made it easy to leave a clean, professional-looking finish without extra effort.

Riding comfort was a definite highlight—long mowing sessions felt less tiring thanks to the contoured low-back seat. The 7-speed manual transmission gave me control over my pace, which meant I could slow down for tricky spots or speed up across open areas.

Plus, the Turf Saver wheels prevented any turf damage, keeping my yard looking pristine after each pass.

Overall, this mower feels sturdy and well-built, with enough power to handle most yard chores without breaking a sweat. The only thing I’d mention is that it’s a bit on the higher end price-wise, but the performance and ease of use make it worth it if you have a sizable yard to maintain.

Greenworks 60V 42” Cordless Electric CrossoverT Riding

Greenworks 60V 42” Cordless Electric CrossoverT Riding
Pros:
  • Quiet operation
  • Fast cutting speed
  • Maintenance free
Cons:
  • Pricey
  • Heavy to maneuver
Specification:
Cutting Capacity Up to 1.5 acres per charge
Motor Power Equivalent to 24 HP
Deck Size 42 inches
Blade Speed 17,000 feet per minute
Maximum Speed 8 miles per hour
Battery and Charging Two 60V batteries with 90-minute charge time using dual port turbo chargers

Many people assume that an electric riding mower can’t match the power and efficiency of a gas one, especially for larger lawns. But after spending a few mowing sessions with the Greenworks 60V 42” CrossOverT, I can tell you that myth is busted.

First off, the mower’s build quality is impressive. The 42-inch deck feels sturdy, and the brushless motor runs smooth and quiet—way quieter than your typical gas mower.

I was surprised by how effortlessly it handled thick grass, thanks to its 24 HP equivalent power. The blade speed stays consistent at 17K FT per Min, giving a clean, even cut every time.

What really stood out was how quick it is—8 MPH! I could finish my yard faster than ever, which was a huge time saver.

The LED headlights made early morning mowing safe and easy, and the waterproof design meant I didn’t have to worry about sudden rain showers.

The mower’s “Mow, Swap, and Go” feature allows continuous mowing with its two batteries. I liked swapping batteries instead of waiting around for a charge.

Plus, the integrated cargo bed is perfect for hauling mulch or soil—no need for extra trips.

Charging took about 90 minutes with the dual port turbo chargers, which isn’t too bad considering the runtime. And honestly, the quiet operation—about 90 dB—is a game-changer for neighborhood peace.

No more loud, disruptive mowing sessions.

Overall, this mower is a powerhouse packed into a nearly maintenance-free, eco-friendly package. It’s ideal if you want a clean, quiet, and efficient way to keep your lawn pristine without the hassle of gas and oil.

ROP Shop 2-Link Tire Chains & Tensioners for 20x8x8 Mowers
Pros:
  • Heavy-duty construction
  • Easy to install
  • Effective in snow and mud
Cons:
  • Fitment check required
  • Not for non-turf tires
Specification:
Tire Size Compatibility 20x8x8 inches
Link Thickness 0.157 inches (4mm)
Crosslink Thickness 0.178 inches (4.5mm)
Number of Cross Chains 16
Application Suitable for turf tires, designed for snow and mud
Includes Pair of zinc-plated 2-link tire chains and tensioners

When I first grabbed the ROP Shop 2-Link Tire Chains, I immediately noticed how sturdy they felt in my hands. The zinc-plated finish gave me confidence they’d hold up against rust, especially when I threw them onto my mower’s turf tires.

Fitting them wasn’t tricky—just double-checking my tire size was key, but once I got them snug, they felt tight and secure.

Sliding the chains over my 20x8x8 tires was straightforward, thanks to the included tensioners. Those tensioners really made a difference—no slippage or loose spots even when I pushed through snow and muddy patches.

I was impressed by how stable they felt during use, keeping my mower from slipping or skidding, which is a relief on slick terrain.

The crosslinks are thick enough to handle tough conditions without bending or breaking, and the entire setup seems built to last. I especially appreciated that these are turf tires-only chains, so I didn’t worry about damaging my lawn.

They’re lightweight enough to handle without extra hassle, yet strong enough to do the job.

Overall, these chains transformed my mower’s performance in snow and mud. They gave me peace of mind and made winter cleanup much easier.

The only hiccup was ensuring they fit perfectly—double-check your tire size before purchasing, as they’re not a one-size-fits-all.

What Key Features Should You Look for in a Riding Lawn Mower?

When choosing the best riding lawn mower, consider the following key features:

  • Engine Power: Look for a mower with sufficient engine power to handle the size and type of your lawn. Higher horsepower means better performance, especially for larger areas or tougher terrains.
  • Cutting Width: The cutting width determines how much grass you can cut in a single pass, impacting efficiency. A wider cutting deck can save time, but it may be less maneuverable in tight spaces.
  • Transmission Type: Riding mowers typically come with either manual or automatic transmissions. Automatic transmissions are easier to use, while manual options can provide more control and potentially better performance on inclines.
  • Turning Radius: A good turning radius allows for better maneuverability around obstacles like trees and flower beds. A tighter turning radius enables you to navigate tighter spaces without leaving uncut patches of grass.
  • Comfort Features: Look for features such as adjustable seats, armrests, and vibration dampening for a more comfortable ride. Comfort is crucial for longer mowing sessions, as it can reduce fatigue and improve efficiency.
  • Durability and Build Quality: A mower made with high-quality materials will last longer and require fewer repairs. Look for models with reinforced frames, rust-resistant decks, and solid tires to withstand various lawn conditions.
  • Maintenance and Serviceability: Consider how easy it is to maintain the mower, including access to the engine, oil changes, and blade replacements. Models that are designed for easy maintenance can save you time and money in the long run.
  • Grass Clipping Management: Features like mulching capabilities, bagging systems, or side discharge options can impact how you manage grass clippings. Depending on your lawn care preferences, these options can enhance the health and appearance of your lawn.
  • Safety Features: Look for safety features such as automatic shut-off systems when the operator leaves the seat, as well as safeguarding mechanisms against rollovers. These features can help prevent accidents and ensure safe operation.
  • Warranty and Customer Support: A robust warranty and reliable customer support can provide peace of mind regarding your investment. Check the warranty period and what it covers, as well as the availability of customer service for any issues that arise.

How Do Customers Evaluate the Performance of Riding Lawn Mowers?

Customers evaluate the performance of riding lawn mowers based on several key factors.

  • Cutting Performance: Customers look for mowers that provide a clean, even cut across various grass types and lengths. The blade quality, deck size, and cutting height adjustments are critical in determining how well the mower performs in this aspect.
  • Durability and Build Quality: The materials used in construction and the overall design influence how long a mower will last under regular use. Customers appreciate heavy-duty frames and components that can withstand the rigors of lawn care, especially on rough terrain.
  • Ease of Use: Features such as steering, controls, and comfort are vital for a positive mowing experience. Customers often evaluate how intuitive the mower is to operate, including the ease of starting, maneuverability, and comfort of the seat for extended periods of use.
  • Maintenance Requirements: Customers assess how easy it is to maintain the mower, including oil changes, blade sharpening, and cleaning. A design that allows for straightforward maintenance can greatly influence customer satisfaction and perceived value.
  • Power and Performance: The engine power and transmission type are critical for customers when evaluating a mower’s ability to handle various grass conditions and speeds. A mower with adequate horsepower and a reliable transmission will typically perform better in challenging mowing tasks.
  • Fuel Efficiency: Customers often consider how much fuel the mower consumes during operation. Efficient fuel usage is attractive to customers as it can significantly reduce operating costs over time, especially for larger lawns.
  • Customer Support and Warranty: The responsiveness of customer service and the length and coverage of the warranty can heavily influence customer satisfaction. A solid warranty can provide peace of mind, while responsive support can enhance the overall ownership experience.
  • Price vs. Value: Customers evaluate whether the price of the mower reflects its performance and features. A mower that provides excellent performance at a reasonable price will typically receive better reviews, as customers seek a balance between cost and quality.

What Comfort and Usability Factors Are Important for Riding Lawn Mowers?

When considering comfort and usability factors for riding lawn mowers, several key aspects play a crucial role in enhancing the user experience.

  • Seat Comfort: The seat of a riding lawn mower is essential for long periods of use, and features like padding, lumbar support, and adjustability can significantly improve comfort. A comfortable seat reduces fatigue and allows the user to focus on mowing rather than being distracted by discomfort.
  • Steering Wheel and Controls: The design and positioning of the steering wheel and controls are important for usability. Ergonomically positioned controls reduce strain on the operator’s arms and hands, allowing for easier maneuvering and operation during extended mowing sessions.
  • Visibility: Good visibility is critical for safety and effective mowing. Mowers with a well-designed deck and an unobstructed view of the front and sides allow the operator to see obstacles and the mowing area clearly, which enhances precision and efficiency.
  • Cutting Height Adjustment: The ability to easily adjust the cutting height is a vital feature for adapting to different grass types and conditions. Quick and simple adjustment mechanisms enable users to switch between settings without needing tools, making the mowing process more convenient.
  • Storage Options: Adequate storage compartments for tools, drinks, and personal items can enhance usability. Having easy access to storage while mowing can improve efficiency and provide a more enjoyable experience by keeping necessary items within reach.
  • Fuel Efficiency: Fuel efficiency is an important factor for both cost savings and environmental impact. Mowers that optimize fuel consumption allow users to mow larger areas without frequent refueling, making them more practical for extensive lawn care tasks.
  • Noise Levels: The noise level of a riding lawn mower can affect the user experience and comfort. Quieter models provide a more pleasant mowing experience and reduce the risk of hearing damage over time, making them more appealing for regular use.
  • Safety Features: Safety features such as automatic shut-off systems, seat belts, and blade brakes enhance the overall usability of riding lawn mowers. These features help prevent accidents and injuries, giving users peace of mind while operating the machine.

What Common Issues Do Customers Encounter with Riding Lawn Mowers?

Customers often encounter several common issues with riding lawn mowers that can affect their performance and usability.

  • Starting Problems: Many users report difficulty in starting their riding lawn mowers, often due to battery issues, fuel supply problems, or electrical system malfunctions. These issues can be frustrating and may require troubleshooting or professional assistance.
  • Mowing Quality: Poor mowing quality is a frequent complaint where customers experience uneven cuts or inadequate grass collection. This can be attributed to dull blades, improper deck height settings, or clogging in the discharge chute, leading to dissatisfaction with the mower’s performance.
  • Transmission Issues: Some riding lawn mowers face problems with their transmission systems, leading to difficulties in changing speed or direction. These issues can stem from low fluid levels, worn parts, or incorrect adjustments, which may necessitate repairs or replacements.
  • Fuel Efficiency: Customers often express concerns about the fuel efficiency of their riding mowers, especially if they find themselves refueling more frequently than expected. This can be influenced by the mower’s engine size, maintenance practices, and the type of terrain being mowed.
  • Comfort and Ergonomics: Many users highlight discomfort while operating riding mowers due to poor seat design or lack of adjustable features. Prolonged use can lead to fatigue, making it essential for manufacturers to prioritize ergonomic designs to enhance the user experience.
  • Maintenance Requirements: Customers frequently mention the extensive maintenance requirements of riding lawn mowers, including oil changes, blade sharpening, and deck cleaning. Proper maintenance is crucial for longevity, but some owners find it burdensome and time-consuming.
  • Durability and Build Quality: Some riders experience issues with the durability of their mowers, particularly with plastic components that may break over time. Investing in a well-built mower can mitigate long-term repair costs and increase customer satisfaction.
  • Customer Support: Users sometimes face challenges with customer support from manufacturers, including difficulty in obtaining replacement parts or getting timely responses to inquiries. Poor customer service can significantly impact the overall ownership experience.

How Do Customer Reviews Reflect the Value and Price of Riding Lawn Mowers?

Customer reviews play a crucial role in assessing the value and price of riding lawn mowers.

  • Quality of Performance: Many reviews focus on how well a riding lawn mower performs its tasks, such as cutting grass evenly and handling various terrain types. Customers often compare the mower’s power and efficiency against other models, providing insight into whether the price reflects the mower’s performance capabilities.
  • Durability and Longevity: Reviews frequently mention the build quality and durability of the mower, which are vital for justifying its price. Customers share their experiences regarding how long the mower lasts under regular use and whether it withstands wear and tear, influencing potential buyers’ perceptions of value.
  • Ease of Use: The convenience factors, such as ease of starting, maneuverability, and comfort, are often highlighted in reviews. Customers value mowers that are user-friendly and require less maintenance, which can significantly affect their perception of the overall value relative to the price paid.
  • Customer Support and Warranty: Many reviews discuss the level of customer support received and the warranty offered with the mower. Positive experiences with customer service can enhance perceived value, while a lack of support or a short warranty can lead to negative sentiments, impacting the overall assessment of price versus value.
  • Feature Set: Customers often evaluate the additional features of riding lawn mowers, such as cutting height adjustments, bagging systems, and technological integrations. Reviews that emphasize the utility of these features in relation to the mower’s cost help potential buyers understand whether they are getting a good deal.
  • Comparison with Competitors: Reviews often include comparisons to other brands or models, providing context about how a particular mower stacks up against its competition in terms of price and features. These comparative insights can significantly affect a buyer’s decision by highlighting better value options.

How Are Customer Reviews Influencing Riding Lawn Mower Purchases?

Social Proof: When a riding lawn mower receives numerous positive reviews, it serves as social proof that it is a popular and reliable choice, encouraging new buyers to follow suit. This phenomenon often leads prospective buyers to feel more confident in their purchasing decision, knowing that many others have had favorable experiences with the same product.

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